Technical2021-09-14T09:11:28+00:00

Technical support and information

Below you can find a range of downloads and links, FAQs and other information that you may find useful:

Downloads

General

Lighting Distribution Products

Lighting Control Products

Frequently Asked Questions

Sales and returns2021-08-24T14:06:23+00:00

16A

What current rating is your system?2021-08-24T14:43:48+00:00

16A

Do you have BIM objects available for your products?2021-08-24T14:43:32+00:00

Yes, we have BIM objects for applicable products. These can be downloaded here https://www.flex7.co.uk/bim/

What CPR rating is your cable?2021-08-31T13:03:04+00:00

Our LSHF cable is rated to Cca-s1,d1,a1

Our PVC cable is rated to EcA

What standards does your cable comply to?2021-08-31T12:58:45+00:00

Our PVC cable is BASEC approved BS 50525-2-11

Our LSHF cable is Low Smoke Halogen Free to BS 50525-3-11 CPR Compliant to Cca-s1,d1,a1

Where are flex7 products manufactured?2021-08-24T14:42:41+00:00

All of our products are both designed and manufactured in the UK.

How much is delivery within the UK?2021-08-24T14:45:44+00:00

Delivery is free to ordering branch on orders over £250

For orders under £250 a £15 carriage charge applies.

Deliveries made to locations other than the ordering branch require specific authorisation from Flex Connectors, and will incur extra charges

How much does international delivery cost?2021-08-24T14:47:33+00:00

Please contact us to find out about the cost of deliveries outside the UK

Tel: 020 8580 1066

sales@flex7.co.uk

Is there a minimum order value?2021-08-24T14:48:18+00:00

There is no minimum order value, but orders under £250 will be eligible for a £15 charge for delivery to your branch

What is your returns procedure?2021-08-24T14:49:02+00:00

Only goods shown on our current price list, which are less than 12 months old and in an immediate resalable condition will qualify

All returns are subject to a minimum 25% handling charge

Returns will not be accepted without a valid returns number. Please contact our accounts department on 020 8580 1066 to request a returns number

How big is a flex7 Sensor Head?2021-08-26T12:57:22+00:00

Standard occupancy sensor heads are 40mm in diameter and fit through a 32mm diameter hole.

Tamper-resistant occupancy sensor heads are 68mm in diameter.

What is the current rating of flex7 control packs?2021-09-07T11:25:48+00:00

Fluorescent & Incandescent Lighting: 6A

LED loads & Compact Fluorescent lighting: 3A

Maximum inrush 120A for milliseconds.

Where can I find data sheets for your products?2021-08-31T09:43:25+00:00

You can find product data sheets on individual product pages, and on the technical page of the website. If you can’t find what you’re looking for then you can email technical@flex7.co.uk

Can I buy an unwired Prota plug?2021-08-31T10:40:15+00:00

No. The luminaire lead is welded to the plug to keep the plug-in ceiling rose as compact as possible.

What is the difference between a Dual Control lighting distribution box and a Dual supply lighting distribution box?2021-08-31T10:17:41+00:00

The Dual Control Lighting Distribution Box makes it possible to independently control two groups of luminaires within one unit. The Dual Supply Lighting Distribution Box makes it possible to independently control two groups of luminaires, each separately supplied by its own protective device at the distribution board.

Will a flex7 Scene Setting Plate operate with a flex7 Starter Distribution Box?2021-08-31T10:27:27+00:00

No. It is only compatible with a flex7 Zonelite Lighting Control Module.

Download Bim Object
Starter Lighting Distribution Box
Starter Lighting Distribution Box
Download Bim Object
Dual Supply Lighting Distribution Box
Dual Supply Lighting Distribution Box
Download Bim Object
Dual Control Lighting Distribution Box
Dual Control Lighting Distribution Box
Download Bim Object
Expansion Lighting Distribution Box
Expansion Lighting Distribution Box
Download Bim Object
Tap-Off Lighting Distribution Box
Tap-Off Lighting Distribution Box
Download Bim Object
Hub Unit
Hub Unit
Download Bim Object
Master Occupancy Sensor Head
Master Occupancy Sensor Head
Master Occupancy Sensor Head with Light Level Sensing
Master Occupancy Sensor Head with Light Level Sensing
Download Bim Object
Slave Occupancy Sensor Head
Slave Occupancy Sensor Head
Download Bim Object
Tamper-resistant Master Sensor Head
Tamper-resistant Master Sensor Head
Tamper-resistant Master Sensor Head with Light Level Sensing
Tamper-resistant Master Sensor Head with Light Level Sensing
Download Bim Object
Tamper-resistant Slave Occupancy Sensor Head
Tamper-resistant Slave Occupancy Sensor Head
Download Bim Object
ZoneLite Slave Occupancy Sensor Head
ZoneLite Slave Occupancy Sensor Head
Download Bim Object
ZoneLite Occupancy Sensor Head
ZoneLite Occupancy Sensor Head
Download Bim Object
ZoneLite Occupancy Sensor Head with light level sensing
ZoneLite Occupancy Sensor Head with light level sensing
Download Bim Object
ZoneLite Type G
ZoneLite Type G
Download Bim Object
ZoneLite Type T
ZoneLite Type T

Latest Case Studies

  • Qbic Manchester Hotel Bedroom

Qbic Hotels

September 13th, 2021|0 Comments

Qbic have developed a patented technique for building hotel bedrooms that takes them from an empty shell to a fully equipped bedroom in 6 hours. To help them to achieve this we developed a bespoke 25-way Lighting Distribution Box for the projects.

  • Hotel Room to show the kind of installations flex7 is involved in

Sheraton Heathrow Hotel

August 16th, 2021|0 Comments

When the Sheraton Heathrow Hotel was refurbished the flex7 Hotel Guest Room Energy Management System was installed in all of its 426 bedrooms. The System guarantees substantial energy-saving

  • flex7 installed at Froud Medical Centre

Froud Centre, Newham

August 3rd, 2021|0 Comments

Our Project Packing Service was used to ensure that installation went as smoothly as possible. When using this service all products are packed on a room-by-room or circuit-by-circuit basis. Each individual box is clearly labelled with the Project name, floor, area and room or circuit in which it is to be installed.