Technical2024-04-09T08:07:49+00:00

Frequently Asked Questions

What current rating is your system?2021-08-24T14:43:48+00:00

16A

Do you have BIM objects available for your products?2021-08-24T14:43:32+00:00

Yes, we have BIM objects for applicable products. These can be downloaded here https://www.flex7.co.uk/bim/

What CPR rating is your cable?2021-08-31T13:03:04+00:00

Our LSHF cable is rated to Cca-s1,d1,a1

Our PVC cable is rated to EcA

What standards does your cable comply to?2021-08-31T12:58:45+00:00

Our PVC cable is BASEC approved BS 50525-2-11

Our LSHF cable is Low Smoke Halogen Free to BS 50525-3-11 CPR Compliant to Cca-s1,d1,a1

Where are flex7 products manufactured?2021-08-24T14:42:41+00:00

All of our products are both designed and manufactured in the UK.

How much is delivery within the UK?2024-04-23T13:25:27+00:00

Small order Surcharge

We don’t charge carriage on most orders, but there is a small order surcharge which is detailed below. Note these small order surcharges will still be applicable where a customer chooses to collect or send their own courier:

UK orders excluding Northern Ireland 

£30 for order of less than £150 net

£20 for orders above £150 but less than £300

No charge on orders of £300 or more

Orders from Northern Ireland

£40 for order of less than £150 net

£30 for orders above £150 but less than £300

No charge on orders of £300 or more

Carriage Charges 

For Priority Next Working Day delivery orders must be placed before 12 noon for delivery to a UK mainland address. All items on the order must be in stock.

Cost for this service is £35 plus any applicable small order surcharge.

Non mainland addresses (eg. Isle of Man, Jersey etc.) will incur a carriage charge regardless of value – price on application at placement of order.

How much does international delivery cost?2021-08-24T14:47:33+00:00

Please contact us to find out about the cost of deliveries outside the UK

Tel: 020 8580 1066

sales@flex7.co.uk

Is there a minimum order value?2024-04-23T13:26:46+00:00

There is no minimum order value, but there is a small order surcharge which is detailed below. Note these small order surcharges will still be applicable where a customer chooses to collect or send their own courier:

UK orders excluding Northern Ireland 

£30 for order of less than £150 net

£20 for orders above £150 but less than £300

No charge on orders of £300 or more

Orders from Northern Ireland

£40 for order of less than £150 net

£30 for orders above £150 but less than £300

No charge on orders of £300 or more

What is your returns procedure?2021-08-24T14:49:02+00:00

Only goods shown on our current price list, which are less than 12 months old and in an immediate resalable condition will qualify

All returns are subject to a minimum 25% handling charge

Returns will not be accepted without a valid returns number. Please contact our accounts department on 020 8580 1066 to request a returns number

How big is a flex7 Sensor Head?2021-08-26T12:57:22+00:00

Standard occupancy sensor heads are 40mm in diameter and fit through a 32mm diameter hole.

Tamper-resistant occupancy sensor heads are 68mm in diameter.

What is the current rating of flex7 control packs?2021-09-07T11:25:48+00:00

Fluorescent & Incandescent Lighting: 6A

LED loads & Compact Fluorescent lighting: 3A

Maximum inrush 120A for milliseconds.

Where can I find data sheets for your products?2021-08-31T09:43:25+00:00

You can find product data sheets on individual product pages, and on the technical page of the website. If you can’t find what you’re looking for then you can email technical@flex7.co.uk

Can I buy an unwired Prota plug?2021-08-31T10:40:15+00:00

No. The luminaire lead is welded to the plug to keep the plug-in ceiling rose as compact as possible.

What is the difference between a Dual Control lighting distribution box and a Dual supply lighting distribution box?2021-08-31T10:17:41+00:00

The Dual Control Lighting Distribution Box makes it possible to independently control two groups of luminaires within one unit. The Dual Supply Lighting Distribution Box makes it possible to independently control two groups of luminaires, each separately supplied by its own protective device at the distribution board.

Will a flex7 Scene Setting Plate operate with a flex7 Starter Distribution Box?2021-08-31T10:27:27+00:00

No. It is only compatible with a flex7 Zonelite Lighting Control Module.

Starter Lighting Distribution Box
Starter Lighting Distribution Box
Dual Supply Lighting Distribution Box
Dual Supply Lighting Distribution Box
Dual Control Lighting Distribution Box
Dual Control Lighting Distribution Box
Expansion Lighting Distribution Box
Expansion Lighting Distribution Box
Tap-Off Lighting Distribution Box
Tap-Off Lighting Distribution Box
Master Occupancy Sensor Head
Master Occupancy Sensor Head
Master Occupancy Sensor Head with Light Level Sensing
Master Occupancy Sensor Head with Light Level Sensing
Slave Occupancy Sensor Head
Slave Occupancy Sensor Head
Tamper-resistant Master Sensor Head
Tamper-resistant Master Sensor Head
Tamper-resistant Master Sensor Head with Light Level Sensing
Tamper-resistant Master Sensor Head with Light Level Sensing
Tamper-resistant Slave Occupancy Sensor Head
Tamper-resistant Slave Occupancy Sensor Head
ZoneLite Slave Occupancy Sensor Head
ZoneLite Slave Occupancy Sensor Head
ZoneLite Occupancy Sensor Head
ZoneLite Occupancy Sensor Head
ZoneLite Occupancy Sensor Head with light level sensing
ZoneLite Occupancy Sensor Head with light level sensing
ZoneLite Type G
ZoneLite Type G
ZoneLite Type T
ZoneLite Type T

Latest Case Studies

  • flex7 lighting controls installed at BUPA Cromwell Hospital

BUPA Cromwell Hospital

May 20th, 2024|0 Comments

Cromwell Hospital is state-of-the-art private healthcare facility in Kensington, London. The newly refurbished Chemotherapy Day Unit includes an open plan welcome and reception area and treatment bays. The refurbishment is part of a larger scale hospital expansion.

Hartham Leisure Centre

July 5th, 2023|0 Comments

The £9m refurbishment project involves a new 2-storey extension, and improvements to the current building. Facilities include a brand new 120-piece state of the art gym, 2 new group fitness studios, a [...]

Facepunch Studios Ltd

March 6th, 2023|0 Comments

Birmingham’s tallest office block boasts 230,084 sq. ft of office space and stands 26 storeys high. The building has a BREEAM accreditation of Excellent and an EPC Rating A.

BBC Studio at Kelvin Hall

November 29th, 2022|0 Comments

Flex7 were chosen because the contractor wanted a system that was simple to install, from a company who would happily provide technical assistance on site if needed. 

Daneshill School

November 25th, 2022|0 Comments

Presence detection was required in corridor and WC areas while office areas were all fitted with DALI absence detection. Using flex7 Starter Distribution Boxes and prewired luminaire leads meant that the installation could be completed quickly and efficiently