Current Job Opportunities
Sales Administrator
Based at our office in Twyford, Berkshire we are seeking an experienced Sales Administrator to work in our busy office, processing sales orders from receipt through to invoicing and shipping, credit control and general office duties. The successful candidate will provide an excellent level of customer service to external customers and internal departments to ensure goods ordered by customers are processed and delivered in an accurate and timely manner.
Key Responsibilities
- Answer telephone and email enquiries from customers regarding pricing, product availability and order progress
- Manage the sales and info email accounts
- Process sales orders for new and existing customers
- Monitor progress of orders, communicating any issues to customers
- Handle and resolve customer issues, queries and return of goods
- Liaise with other departments regarding customer orders
- Issue sales invoices
- Deal with all aspects of credit control
- Dealing with incoming and outgoing mail for the business
- Maintain customer filing and archiving system
- General administrative support to the office and remote sales team
Required Skills
- Previous sales order processing experience
- Excellent communications skills
- Proactive and self-motivated personality
- Good numeracy and IT skills including competent use of Word and Excel
- Knowledge of SAGE200 would be an advantage but not essential
- Able to work accurately and methodically under pressure
- To work effectively as part of a team
- Ability to plan, organise and prioritise work load
- Flexible approach to duties and tasks
- Good understanding of customer deliverables and the impact of failure/cost of poor quality customer service
Benefits
- Salary – £28,500 per annum
- Full Time – Permanent Hours – 36.25 per week Monday to Friday 9am – 5pm
- 25 days annual leave plus Bank Holidays
- Company pension scheme (after qualifying period)
- 5% employer contribution to pension scheme
- Company sick pay scheme after qualifying period
- Family friendly policies
- On-site parking
Please send CVs to lorna.bellamy@flex7.co.uk